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Field Service Maintenance Technician Senior - Charlotte Region

Charlotte, North Carolina 08/16/2024 4395102006
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Overview

Our people are what make ATS successful. That's why we place the highest value on hiring great people so we can continue providing the best service for our customers. Hiring great people is the foundation on which the entire company was built. When you work at ATS you know you'll be surrounded by genuine people who will support you both personally and professionally.

  • Career Type:
    Full Time
  • Level:
    Roles can range from entry to senior level
  • Glassdoor Reviews and Company Rating

Success Profile

What makes a successful Field Service Maintenance Technician Senior - Charlotte Region at ATS? Check out the top traits we’re looking for and see if you have the right mix.

  • Critical thinker
  • Detail-oriented
  • Focused
  • Multi-tasker
  • Problem-Solver
  • Team player

Career Goals

Sheila’s been able to reach her career goals at ATS.
Hear more of her story.

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Meet our people

Darryl, Senior Maintenance Technician

Darryl

Senior Maintenance Technician

What makes your job rewarding?

One of the great things about ATS is we all work as a team. It feels like a family.

I like that every day is different, and I get to wear many different hats. Some days I’ll be repairing a conveyer, on others I’ll troubleshoot an electrical problem or work on pumps.

When I finish a job for the customer and they thank me, I know that they really appreciate what I did. Sometimes they’ll even email my site manager to compliment my work.

What do you like to do outside of work?

I like to work on cars, go to car shows, and go hunting.

Victoria

Demand Generation Representative

What makes your job rewarding?

I like that I have the freedom to take on new responsibilities. And I have the support to learn new skills.

I’m really contributing here. One of my proudest moments was finding a gap in data analytics and figuring out a new process to fill it.

What do you like to do outside of work?

I love to play volleyball, read, and walk my dog.

Jimmy

Tool & Die Maker

What makes your job rewarding?

One of the best things about my job is the people I work with. Everyone gets along and people are always willing to help.

I love that I learn something new every day about my trade. What I’ve learned has helped me do things like troubleshooting and maintaining a 10-speed transmission dies for automotive companies.

What do you like to do outside of work?

In my everyday life I like to do things outdoors and spend time with my family.

Responsibilities

Job ID 4395102006 Date posted 08/16/2024

Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.

Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.

Principal Duties/Responsibilities:

· Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.

· Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment.

· Independently performs maintenance as per industry standards.

· Works with customer counterparts to optimize maintenance, reliability, and preventative maintenance procedures.

· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.

· Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes

· Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data.

· Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.

· Troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.

· Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.

· Completes and conducts on-the-job training and technical self-study programs for career development.

· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.

 

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

· High School Graduate or equivalent (GED).

· Associates degree with a Technical focus and 10 years of related experience in specific industry; or, 12 years of experience in specific industry.

· Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.

· Must be able to use basic hand tools and specialized tools as appropriate.

· Extensive travel required. (Local, National, International). Candidates may have to travel within a 3-4 radius of the Charlotte Region. 

 

Desirable KSAs:

· Experience in condition based maintenance techniques, precision mechanical alignments, and maintenance of applicable process equipment.

· Experience in programmable logic controllers, field device troubleshooting, and maintenance of electrical drive and motor systems.

 

Competencies:

· Communications

· Customer Focus

· Personal Discipline

· Safety

 

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.

ATS is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.

ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.

Privacy policy review here.

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Career Path

Man and two women sitting next to each other in a board room

Our maintenance technicians have 2 paths they can take. They can stay on a technical path or a leadership path. On the technical path, we have 5 different technical levels based on experience. This is the progression in order associate maintenance technician, maintenance technician I, maintenance technician II, maintenance technician senior, and maintenance technician specialist. We have a technician progression program that allows technicians starting out in their craft to progress to mid level technician after 3 years. This program is for employees coming in as an associate technician or a technician. We focus on their technical development through the 70-20-10 learning model. We have our Skill Point training product to support them along the way. For all of our maintenance technicians, we require them to take an annual technical assessment. From this assessment and weighing in other factors, they have a development plan put in place in order to align them with their long and short term career aspirations.

Man typing on a keyboard at his workstation
  • Associate Maintenance Technician
  • Maintenance Technician I
  • Maintenance Technician II
  • Senior Maintenance Technician
  • Maintenance Specialist

Benefits & perks

  • Healthcare

  • Medical

  • Dental

  • Vision

  • Healthcare FSA

  • 401(k)/Retirement Plans

  • Employer Matching

  • Tutition Reimbursment

  • Professional Development

  • Paid Time Off

  • Holidays

  • Relocation Reimbursement

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